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LEONA'S HELPMATE, LLC PRIVACY POLICY


PRIVACY NOTICE AND DISCLOSURE

Leona's Helpmate, LLC., which hereafter may also be referenced as ("Helpmate", "Us", "We" or "Our"), is the sole owner of the information collected on this website https://www.helpmate.io, (the "Site"). We only have access to or collect information that you voluntarily give us via email or any other direct contact. We will not sell or rent this information to anyone. This privacy notice discloses the privacy practices for this Site and applies solely to information collected by this Site. This Privacy Policy (the "Policy") will provide you with Policy updates, and any of the following:

  • What personally identifiable information is collected from you through this Site, how it is used, and with whom it may be shared;
  • What choices are available to you regarding the use of your information; and
  • Security procedures in place to protect or correct the misuse of, or inaccuracies to, your information.

REGISTRATION

In order to use this Site, a user must first complete the data form in our registration section. Registration may be necessary to participate in, enter, or qualify for events, contests, raffles, scholarships, charitable donations, etc. During registration, you may be required to give certain information which may be used to contact you about the products, services, contests or events on our Site in which you, or another user have expressed an interest. However, users may visit our website anonymously.

INFORMATION COLLECTION, USE, AND SHARING

We collect information from you if you either register on our Site, enter contests, participate in events, or fill out survey forms. When registering on our Site, as appropriate, you may be asked to enter your name or email address. At your option, you may also provide demographic information (such as gender or age), but it is not required. We will also use your information to respond to you, regarding the reason you contacted us. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any third party or other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product or service requested, processing transactions, or providing the appropriate customer service. Unless you ask us not to, we may contact you via email in the future regarding specials, new products or services, or certain changes.

We may share aggregated demographic information with our partners, merchants, advertisers or other third-party users. This is not linked to any personal information that can identify any individual person. We use a credit card processing company to bill users for our product services. This billing company does not retain, share, store or use personally identifiable information for any secondary purposes beyond setting up your account payment schedule, or fulfilling your product or service order. We may partner with other parties to provide or enhance specific services. When the user signs up for these services, we will share only the names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. This Site may either now, or in the future, contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Site, and to read the privacy statements, or policies of any other site that collects personally identifiable information.

From time-to-time our Site may request information via surveys, events or contests. Participation in these surveys, events or contests is completely voluntary, and you may choose whether or not to participate, and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level, etc.). Contact information may be used by Helpmate or our Merchants, to notify the winners or recipients of awards, prizes, scholarships, donations, etc. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.

PURPOSE FOR USING YOUR INFORMATION

Any information we collect from you may be used in one of the following ways:

  • To personalize your experience and help us better respond to your personal needs;
  • To improve our website based on information and feedback we receive from you;
  • To improve customer service. Your information helps us to more effectively respond to your service requests and support needs; or
  • To send periodic emails. The email address you provide us at registration, may be used to send you information and updates to your account, in addition to receiving occasional company news, and related product or service information, or administer contests, promotions, events, surveys or other Site features.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what information we have about you, if any;
  • Change or correct any information we have about you;
  • Have us delete any information we have about you; or
  • Express any concern you may have about our use of your information.

SECURITY AND PROTECTION OF YOUR INFORMATION

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information within our Site. When you submit sensitive information via this Site, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure manner. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the website page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline (only information collected within our Site and control). Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information within our control. The computers and servers in which we store personally identifiable information are kept in a secure environment. However, these security measures apply only to information collected through our Site, within our control, and not to information collected offline, or outside of our control.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 540-891-2745 or via email.

DISCLOSURE OF INFORMATION TO OUTSIDE PARTIES

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others, rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our Site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content or any activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site, and welcome any feedback about these other sites.

OUR USE OF COOKIES

We may use "cookies" on this Site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our Site and identify repeat visitors to our Site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Site. Usage of a cookie is in no way linked to any personally identifiable information on our Site.

Note: Some of our business partners may use cookies on our Site (for example, Helpmate merchants or advertisers). However, we do not have access to, or control over, these third-party cookies.

YOUR ACKNOWLEDGEMENT OF CONSENT

By using our Site, you acknowledge your understanding and consent to the provisions of our Privacy Policy.

AMENDMENTS TO OUR PRIVACY POLICY

Any future change(s) to our privacy policy will be posted on this page.

Note: This Policy was last modified on January 28, 2018.

TERMS OF USE

Also, please visit our "Terms of Use" section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.helpmate.io/terms.

CONTACTING US

If there are any questions regarding our Privacy Policy or our Terms of Use, you may contact us at:


Leona's Helpmate, LLC.

2608 Lafayette Boulevard

Fredericksburg, VA 22408

Phone: (540) 891-2745

Email: support@helpmate.io